MetroWest Referral Line
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Our Care Coordinators

Connecting you to the right support

Our friendly care coordinators are here to listen and talk with you about services and supports that may be available to meet your individualized needs.

Shannon Ahern, LMFT

Program Coordinator

Shannon has worked in the human services field assisting families with accessing services and navigating systems for over 10 years. She earned a bachelor’s degree in psychology from Penn State University and a master’s degree in marriage & family therapy from the University of Rhode Island. Prior to joining the Behavioral Health Partners team, Shannon worked as an intake coordinator, supervisor, and clinician for Wayside Metrowest Community Services for 12 years. Shannon is dedicated to helping the individuals and families successfully navigate the complex and often confusing behavioral health and social service systems of Massachusetts.

Jessica Da Silva

Trilingual Care Coordinator

Jessica has provided care coordination services in the Metrowest Community for more than five years. Jessica earned her bachelor’s degree in psychology, with a minor in Spanish, from Framingham State University and is currently attending Clark University for her master’s degree in Public Administration. She speaks Portuguese and Spanish fluently. Jessica is passionate about helping people improve their lives by supporting and educating them. When not working, Jessica likes to spend time exploring the outdoors, trying new cuisines and watching travel shows.