MetroWest Care Connection
MetroWest Care Connection
Our Caring Staff
Connecting you to the right support
Our friendly care navigators are here to listen and talk with you about services and supports that may be available to meet your individualized needs.
Shannon Ahern, LMFT
Project Director, MetroWest Care Connection
Shannon has worked in the MetroWest community for more than twenty years, supporting residents and providers in navigating systems and accessing care. She earned a bachelor’s degree in psychology from Penn State University and a master’s degree in marriage & family therapy from the University of Rhode Island. In addition to overseeing MetroWest Care Connection’s service components, she spearheads community engagement efforts and leads several coalitions focused on systemic level change in the areas of Behavioral Health Access and Housing in the region.
Genilce Santana
Care Navigator
Genilce is a trilingual care navigator at Behavioral Health Partners of MetroWest, where she works to provide patient referrals to improve outcomes and ensure that patients receive quality care by identifying the needs of the patient and best matching those needs to the services available across our network of specialists. A graduate from the University of Massachusetts Boston, Genilce holds a bachelor’s degree in social psychology. Originally from Brazil, Genilce is a long-time resident of Massachusetts. In her spare time, she enjoys attending fine arts, running, as well as taking summertime trips to Cape Cod with her family.
Cayden Davis
Project Coordinator
Cayden (he/him) has been in public health for almost five years, where he has worked in care navigation for folks living with and affected by HIV. Attending Clark University for both his undergraduate and graduate studies, Cayden obtained his Masters in Community Development and Planning in 2020, concentrating specifically on health equity. Cayden’s interests are in advocacy, health policy, community organizing, and LGBTQ+ health care. Through both his studies and direct service experience, Cayden discovered his passion for improving service equity and access, particularly for folks facing complex structural barriers. As a trans man, Cayden’s greatest joy comes from connecting with and uplifting his community.
Orquidea Pena
Care Coordinator
Orquidea is a bilingual care coordinator with more than fourteen years of professional experience specializing in case management, housing preservation work, and community outreach. Born in the Dominican Republic, she immigrated to New York City at a young age and is a long-time resident of Massachusetts. In her spare time, she enjoys thrift shopping and exploring new places with her two children and husband.
